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M365 Unified Communication Specialist - Hitachi Energy Core and Collaboration

Mission Statement:

In Core & Collaboration, we provide our business and ensure the delivery of Microsoft collaboration services to deliver a top of the class experience across the Microsoft 365 services. In Core & Collaboration we collaborate across all the other IT Functions and in a multi-stakeholder partnership to ensure the demand assessment, the service roadmap and continuous enhancement are met. Major Core & collaboration online services in scope are, but not limited to, Microsoft Teams, SharePoint & OneDrive, Outlook, PowerApps & PowerAutomate, Microsoft Teams telephony, meeting rooms and conferencing including the overall voice & video capabilities. In collaboration with other departments, the job holder will review observations mainly from the security, network, end-user computing and digital adoption teams.

Your Responsibilities:

  • Service operation and evolution: The Unified Communications (UC) specialist engineer will work in Core & Collaboration MS Teams services and supports the operation, monitoring and setup for all voice and video services related to MS Teams telephony, collaboration systems, video conferencing & meeting room devices with the goal of improving the end user experience (UX) and productivity. The Unified Communications (UC) specialist requires network infrastructure knowledge and understanding of supporting a globally managed service deployed on a large scale.

  • Stakeholder Coordination: Builds relationships with business teams within the organization to support and assess the business needs.

  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor’s/ Master’s degree in information technology or related field. 

  • 2-3 years’ experience in information technology.

  • Working knowledge of Microsoft 365 especially in the following areas: Microsoft Teams voice and video services o Meeting Room devices and MS Teams Telephony deployment and setup.

  • Microsoft 365 Certified: Teams Voice Engineer Expert(MS-721) or equivalent Collaboration Communications Systems Engineer.

  • A plus is the good/experienced skills about SharePoint & SharePoint online architecture & infrastructure.

  • Proficiency in both spoken & written English language is required.

Location Chennai, Tamil Nadu, India;
Bengaluru, Karnataka, India
Job type Full time
Experience Experienced
Job function IT, Telecom & Internet
Contract Regular
Publication date 2024-10-15
Reference number R0061615

Sobre a Hitachi Energy

A Hitachi Energy é uma líder global em tecnologia que está promovendo um futuro de energia sustentável para todos. Atendemos clientes nos setores de serviços públicos, indústria e infraestrutura com soluções e serviços inovadores em toda a cadeia de valor. Juntamente com clientes e parceiros, somos pioneiros em tecnologias e possibilitamos a transformação digital necessária para acelerar a transição energética para um futuro neutro em carbono. 

Empregamos mais de 45.000 pessoas em 90 países que todos os dias trabalham com propósito e usam suas diferentes origens para desafiar o status quo. Convidamos você a se inscrever hoje e fazer parte de uma equipe global que valoriza uma verdade simples: Diversidade + Colaboração = Grande Inovação.