Product Engineer – Digital & Training

Key Responsibilities:

• Support and guide customers for digital solutions & Training
• Provide technical advice to customers
• Engage other technical specialists to support customer needs as required
• Develop technical presentations and training.
• Engage in day-to-day operational activities to ensure effective delivery and implementation of solutions.
• Support sales teams in opportunity discussions, cost construction, and proposal development.
• Review and discuss technical drawings to ensure clarity and alignment on project needs.
• Provide administrative leadership for the Training Center activities, including scheduling, training preparation, marketing collaterals.
• Oversee the training center business, monitoring KPIs such as orders, nr of training, utilization, customer survey responses.
• Assist trainers in maintaining the training & certification database.
• Act as liaison with other departments, divisions, and organizations regarding HV Training Center Americas.
• Collaborate with internal and external stakeholders, building strong relationships across various levels.
• Adapt to a dynamic work environment where daily tasks can vary significantly.
• Participate in conferences, trade shows, and other events to promote solutions and create a network.
• Assist the sales team in developing quotes and working on customer solutions.
• Travel ~20% for client meetings, conferences, and other business activities.

Qualifications:

• Technical background in digital solutions, not necessarily related to High Voltage Monitoring Solutions.
• Background in Electrical Substations.
• Strong relationship skills and the ability to interact with diverse teams.
• Self-starter with excellent organizational and multitasking abilities in a fast-paced environment.
• Ability to read and interpret technical drawings, with a solid understanding of engineering concepts.
• Ability to create custom engineering solutions.
• Excellent communication and presentation skills, with the ability to deliver both technical and sales content.

Requirements:

• Bachelor’s degree in electrical engineering (or similar).
• Proven experience with High Voltage Substations.
• Experience with Substation Field Service is also a differentiator.