HR Ops - ELCM Service Specialist

Mission Statement:

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

As a core member of the Employee Life Cycle Management (ELCM) team, you will be responsible for delivering HR Service support to the HR community, business managers and employees. Reporting to the Team Lead, you will provide a high level of support for internal customers, with accurate and timely processing of information for all stakeholders. 

Your Responsibilities:

• Executing the HR CORE processes through SAP ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global standard processes.

• Monitoring payroll relevant data in HR Core (salary, recurring payments etc.), whilst ensuring supporting documentation is in place.

• Play key role in the ‘lock and unlock’ process of critical data within HR Core.

• Capturing ELCM-related activities into appropriate systems and record the employee queries in an appropriate IT system (ticketing tool) and process ownership of complete employee life cycle from Hire to Retire/ Termination Ensuring execution and delivery of ELCM services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT).

• Extracting reports for internal data quality through Ad-hoc query, or from customized Transactions codes and willingness to learn and implement the learning in an innovative manner.

• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your Background:

• A Bachelor’s degree in any stream.

• At least 1-3 years of experience in HR Shared Services in a global organization will be advantageous.

• Proficiency in MS Office and excellent written and verbal communication skills.

• Ability to manage multiple demands on time and work with cross-functional teams.

• A collaborative, solutions-oriented approach, strong analytical skills and a proactive way of working to serve customers with a “can-do” attitude.

• Flexible to work in night shifts - 5:30pm to 2:30am and ability to work in a fast-paced, multi-tasking, high transaction team environment.

• Proficiency in both spoken & written English language is required.