Hitachi Energy strengthens Service to accelerate the energy transition

As the energy transition accelerates, lifecycle services are becoming more critical than ever. Modernizing the existing installed base is just as essential as building new infrastructure – to meet growing demand for clean energy and increase the reliability, flexibility and sustainability of energy systems worldwide.

To address the evolving needs, Hitachi Energy is strategically strengthening its service capabilities and portfolio by establishing a new Service Business Unit. With the world’s largest installed base in transmission and distribution as well as decades of experience and established partnerships, Hitachi Energy is deepening its commitment to support customers and partners throughout the lifecycle of their energy infrastructure.

Why Service? The energy transition depends on it

The global energy landscape is evolving at an unprecedented pace. Power grids play a critical role in this shift, as nations strive to meet the increasing demand, secure energy supply, and reduce carbon emissions.

By 2040, over 80 million kilometers of grid infrastructure will need upgrades¹ – requiring estimated investments of $600 billion annually². Service is key to addressing these challenges by extending asset lifecycles, improving efficiency, and investing in service solutions enabled by digital technologies.

Meeting the needs of today and tomorrow

With growing renewable energy integration and the rapid growth in demand from emerging segments such as data centers, artificial intelligence (AI), transportation, and industrial electrification – the need for long-term planning and new system-level solutions is growing. Through a cradle-to-renewal approach, Hitachi Energy’s comprehensive service portfolio supports customers at every stage of their asset lifecycle – from planning through installation and commissioning to life-time extension and sustainable end-of-life solutions.

Digital and sustainable by design

Digitalization is redefining service delivery. Hitachi Energy has invested in digitizing its operations with the goal of improving the customer experience. In addition, digitally enabled service solutions, such as TXpert^™, empower customers to increase reliability and resiliency of the energy system. With unmatched operational technology (OT) and information technology (IT) expertise, Hitachi Energy and Hitachi Digital are well-positioned to serve customers along their digital and AI transformation journeys through partnerships and innovation.

Through its EconiQ^® portfolio – its eco-efficient portfolio of products, services and solutions that are proven to deliver exceptional environmental performance – Hitachi Energy is also offering service solutions with a significantly reduced environmental footprint. Retrofill, the replacement of SF₆ gas in existing high-voltage infrastructure with an eco-efficient alternative, reduces emissions by 99%, saving costs and reducing network outages. Projects with National Grid (UK), CHN Energy in China and Energy Networks in Scotland have demonstrated the tangible sustainability benefits toward net zero. 

Looking ahead: The road to a resilient future

Behind every service solution is a dedicated team. Today, more than 5,500 service engineers and professionals work alongside customers and partners worldwide – focused on maintaining, modernizing and evolving energy systems for the future.

As we accelerate toward a net-zero future, Hitachi Energy will continue to strengthen and scale its service capabilities and portfolio – investing in its footprint, digital service technology, people and partnerships to continue advancing a sustainable energy future for all.