Flexible AC Transmission Systems (FACTS) service agreements

There is a growing demand for Hitachi Energy Service Agreements, an uptime insurance for peace of mind, enabling the customer to focus on their core business.

Production uptime, availability and reliability are of highest importance for our partners and customers. To ensure long-term availability and reliability of an installation, it is important to consider the need for future support and spare parts. A Service Agreement provides additional protection layers that minimize the probability of an incident (incident prevention) and mitigate incident’s impact, safeguarding power system against downtime.

EnCompass^TM agreements are comprehensive services offerings from Hitachi Energy, that offer you peace of mind throughout the whole lifecycle of your installation and ensure maximum production uptime, system reliability and availability with a holistic systems’ approach to ensure full potential performance of their assets.

EnCompass^TM Service Agreement offers a menu of services to choose according to your business needs and objectives. In addition, the duration, service levels, availability and response times can be defined according to your specific requirements, giving you full flexibility to choose. 

Hitachi Energy´s customers globally are choosing to stablish long-term service agreement with Hitachi Energy to benefit from our world-class domain expertise in FACTS solutions and our global service organization. 

Customize your agreement with Hitachi Energy extensive service offerings. Your agreement of choice to ensure that your energy system performance requirements are fulfilled now and in the future.