Supplier Invoicing

How to send invoices to Hitachi Energy?

You will find the global and local versions of our invoice handling process below under Invoice Handling Instructions.These documents are key for suppliers to follow to avoid pay­ment delays. The email address listed in the Invoice Handling Instruction should only be used for sending invoices. Do not send invoice payment inquiries, reminders, statements and other correspondence to that country invoice receipt e-mailbox.

How to ask questions about invoices sent to Hitachi Energy?

If you need further support, please see below the contacts under Supplier Invoice Inquiries which lists support contacts by each location. This is the quickest way for you to interact with our Accounts Payable department on the status of invoices. For invoice payment inquiries, reminders, statements and missing remittance advices (only for paid invoices), please use the respective country invoice inquiry e-mailbox 

Please keep in mind: Put the Hitachi Energy invoice inquiry e-mailbox into the "to" section of your e-mail. Mails with invoice inquiry e-mail address in "cc" are not monitored by the Accounts Payable team. The best practice is to provide a supplier statement of account in an excel format. If you want to add attachments, please be aware that a supplier invoice inquiry e-mail has a maximum of 25 attachments.