日立能源是全球技术领导者,致力于构建清洁能源系统,共享低碳美好未来。我们服务于电力、工业、交通、数据中心和基础设施领域的客户,并携手客户与合作伙伴,通过数字化加速能源转型进程,助力实现碳中和的未来。
我们在全球90个国家拥有超过45,000名员工,他们每天都充满目标感地工作,并且利用各自的不同背景打破墨守陈规。我们诚邀你加入我们的全球团队,共同坚守这一简单而深刻的理念:多元化+协作=创新的关键。
Mission Statement:
Contact Center Customer Service: Technical provides post-sale technical customer service to business or end consumer customers via phone, online chat, or text including: Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.). Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools. Recommending alternative products or services (e.g., warranties) as part of customer issue resolution This position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environment An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices.
Your responsibilities:
Your background:
地点 | Faridabad, Haryana, India |
工作类型 | Full time |
经验 | Management |
工作职能 | Engineering & Science |
合同 | Regular |
发布日期 | 2023-09-07 |
参考编号 | R0027284 |
日立能源是全球技术领导者,致力于构建清洁能源系统,共享低碳美好未来。我们服务于电力、工业、交通、数据中心和基础设施领域的客户,并携手客户与合作伙伴,通过数字化加速能源转型进程,助力实现碳中和的未来。
我们在全球90个国家拥有超过45,000名员工,他们每天都充满目标感地工作,并且利用各自的不同背景打破墨守陈规。我们诚邀你加入我们的全球团队,共同坚守这一简单而深刻的理念:多元化+协作=创新的关键。