Securities and Exchange Board of India (“SEBI”) vide its circular dated November 03, 2021 (refer SEBI Circular here) has introduced common and simplified norms for processing any service request received from the shareholder related to furnishing PAN, KYC details and Nomination  by the Registrar and Share Transfer Agents (“RTA”) :

1. Electronic interface for processing investor’s queries, complaints and service requests
2. Mandatory furnishing of PAN, KYC details and Nomination by holders of physical securities
3. Freezing of folios without valid PAN, KYC details and Nomination
4. Compulsory linking of PAN and Aadhaar by all holders of physical securities 

Form ISR 1

Form for availing investor services-The form ISR-1 is applicable for all requests to register PAN, KYC details, or changes/updates thereof for securities held in physical mode-Mobile number, email id, bank account, Demat account, address along with id proofs.  

Form ISR 2

Update of signature of securities holder-For updating the signature of the securities holder, the holder/claimant shall furnish the original canceled cheque and banker’s attestation of the signature.  

Nomination forms

It is mandatory for all holders of physical securities to furnish PAN, KYC, and nomination details to the RTA. The details of the nomination shall be furnished either through hard copy or electronic mode.

Form no SH 13

For nomination as provided in the Rules 19 (1) of Companies (Share capital and debenture) Rules, 2014.  

Form ISR 3

Declaration to opt-out.  

Form no SH 14

Cancellation of nomination by the holder(s) (along with ISR-3) / Change of Nominee.  

SEBI has vide its circular dated January 25, 2022 (refer circular here) has introduced provision for credit/issue of shares in demat form mandatorily for physical shareholders in case of following requests:

i.Issue of duplicate securities certificate;

ii.Claim from Unclaimed Suspense Account;

iii.Renewal / Exchange of securities certificate;

iv.Endorsement;

v.Sub-division / Splitting of securities certificate;

vi.Consolidation of securities certificates/folios;

vii.Transmission;

viii.Transposition

ISR 4

Form for Requesting issue of Duplicate Certificate and other Service Requests for shares/Debentures/Bonds, etc., held in Physical form

Physical shareholders or Claimants of Physical shareholders are requested to use the aforementioned forms and update their KYC details and open demat account and opt for dematerlisation of shares.