CNTXC Quality Manager

Your responsibilities:

• You will establish and maintain a quality culture, by assuring and controlling quality with systems, tools and teams to meet customer expectations while ensuring sustainable operations.

• You will prevent mistakes and defects in products and avoid problems when delivering solutions or services to customers, provide confidence that internal and customer quality requirements will be fulfilled, focus on issue prevention rather than just control, establish customer and stakeholder needs/expectations, drive the utilization of process management across the local business to deliver consistent results, minimize variation and maximize efficiencies.

• You will ensure effective internal controls are in place through whole value chain, which cover incoming quality control, process quality control to set up PFMEA, control plan, quality card, process validation to meet customer and stakeholder requirements. You will deploy the standard quality improvement approach within all areas of the local organization to continuously improve business practices and performance.

• You will ensure the Voice of the Customer is represented within the local business, challenge the management team with customer experience feedback and input to decisions and enable and coach all employees to evaluate risks, problems and solutions from a customer/stakeholder point of view.

• You will utilize systems and tools to assist the engineering function with product data and analysis to validate that product to meet operational and customer expectations throughout their lifecycle, validate APQP plans to assure effective introduction of new products and in charge of developing & maintaining the quality management system of the local unit. You will deploy quality management system to provide the local business with policies, regulations and processes that sufficiently describe the value chain activities.

• You will lead the local management team in the application of an operational approach and system of process management that is continually evaluated for effectiveness, perform audits and ensure the use of analytics of quality data from all parts of the operation to identify risks, failures and non-conformances within the local business, its suppliers and customers and ensure that processes are in place and no violation, appropriate corrective and preventive actions are took and solutions are managed to closure.

• You will enable, with the support of HR, that the local quality team is sustainably staffed, developed and directed to provide support and leadership for the quality activities that support the local business.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor's degree or above in Electrical/Mechanical/Manufacturing Engineering etc.

• More than 5 years related experience in quality management and system management. Minimum 3 years team management experience.

• Good experience in continuous improvement.

• Excellent learning agility, 6S Black Belt or Green Belt certification is preferred.

• Have ability to use L6S knowledge to analyze and solve problems.

• Strong Leadership capability and ability to motive and develop people.

• Result-orientated and very responsible.

• Strong communication skill to different stakeholders (BU/Company/Customer).

• Ability to communicate fluently and effectively in both English and Mandarin.