Service Project Manager

For our BU Grid Automation in Madrid, we are looking for a Service Project Manager for Battery Energy Storage System.

• Manage warranty and SLA from PAC/FAC to the End. 

• Be responsible of financial results of the project. 

• Manage project risks. 

• Leading Handover together with Lead Engineering assuring the complete handover package transferal. 

• Coordinate cross-functional resources (Service Engineers, R&D, Engineering) 

• Coordinate suppliers for supporting activities (finding resolution path, deliver components) 

• Act as main contact point for customer. 

• Manage weekly call for cases status progress. 

• Tracking status update of cases. 

• Be responsible for LL sharing with the organization. 

• Collaborate with the service engineering team to finalize and manage spare parts stock and time schedules for the planned maintenances. 

• Ensure the project follows and complies with company health, safety, and environmental policies