IT Business Analyst ECM

Mission Statement:

The Senior IT Business Analyst will play a crucial role in enhancing and optimizing our document management solutions. The ideal candidate will have a strong background in IT business analysis, experience with document management systems, and the ability to work effectively in a global enterprise environment. This role requires exceptional analytical skills, a deep understanding of business processes, and the capability to translate business requirements into functional specifications.

Your Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for document publishing solutions.

• Analyze and map business processes to identify areas for improvement and optimization.

• Develop detailed functional specifications and user stories for the development team.

• Work closely with IT and business teams to ensure the successful implementation of document publishing solutions.

• Conduct gap analysis and recommend solutions to bridge identified gaps.

• Facilitate workshops and meetings to elicit requirements and validate solutions.

• Assist in the creation of test plans, test cases, and conduct user acceptance testing (UAT).

• Provide ongoing support and training to end-users to ensure effective use of document publishing solutions.

• Monitor project progress, identify risks, and communicate status to stakeholders.

• Stay up-to-date with industry trends and best practices in document management and publishing.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• Minimum of 5 years of experience as an IT Business Analyst, preferably in a global enterprise environment.

• Proven experience with document management solutions.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work effectively with cross-functional teams and manage multiple projects simultaneously.

• Proficiency in business process modeling and requirements management tools.

• Knowledge of software development lifecycle (SDLC) methodologies.

• Certification in Business Analysis (CBAP, CCBA, or equivalent) is a plus.

• Proficiency in both spoken & written English language is required.